Process

A documented path from brief to production.

Five stages, each with clear deliverables and an agreed payment milestone. You always know what is happening and what comes next.

  1. 1

    Discovery

    We define the goal, the users, the constraints and the success criteria. I document the scope so both sides agree on exactly what is being built.

    • Scope document
    • Technical approach
    • Itemised quote and timeline
  2. 2

    Design

    User flows, interface design and system architecture. Decisions are made before code, where they are cheap to change.

    • User flows and wireframes
    • Interface design
    • Data model and architecture
  3. 3

    Development

    Clean, reviewed and tested code delivered in visible increments, with regular updates so there are no surprises.

    • Working increments
    • Code review and tests
    • Regular progress updates
  4. 4

    Testing & Deployment

    Functional and cross-device testing, performance and security checks, then a controlled launch and handover.

    • QA and fixes
    • Production deployment
    • Documentation and handover
  5. 5

    Support

    Monitoring, maintenance and iteration after go-live, either on demand or under a monthly support agreement.

    • Monitoring and updates
    • Agreed response times
    • Ongoing improvements

Payments follow the process

Projects are normally invoiced in stages tied to these milestones — typically a deposit after discovery, one or more interim invoices during development, and a final invoice at handover. All payments are processed securely through Stripe.